Shipping policy
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Shipping Times
- Saudi Arabia: 7–15 business days
- United States: 5–10 business days
- International: 10–20 business days
Shipping times are estimates and may vary depending on customs and local carriers.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2–3 business days for tracking information to update.
Customs & Duties International orders may be subject to customs fees and import duties. These charges are the responsibility of the customer and are not included in the order total.
Lost or Delayed Orders If your order has not arrived within the estimated timeframe, please contact us at abdelrhman.hail@outlook.com and we will investigate the issue promptly.